Catering Services
Catering is about hospitality, creating moments and connecting people. At QCC Catering is not just about food.
Hospitality is a truly Qatari virtue. Since the time of the nomadic tribes to present day skyscrapers, Qatar has continually embodied the true spirit of Arabian hospitality.
Qatar Caterers and Contractors, a leading Qatari Company specialized in turnkey catering, hospitality management and services, exemplifies this Arabian virtue.
Using superior customer management processes to meet the wide-ranging needs of the growing and robust Qatari market, QCC’s outsourcing solutions include management of Labour Accommodation Facilities, catering services to Armed Forces and Public Security personnel, operation of employee canteens for medium and large industries, as well as Student and Staff cafeterias for Educational Institutions and Hospitality Establishments.
At QCC, surpassing our clients’ expectations is our business goal.
Laundry Services
Laundry Services form an integral part of the Operation & Maintenance Projects and comprehensive Life Support Services handled by QCC.
The Laundry Division of QCC has established Standard Operating Procedures to provide guidance in both operation and maintenance of laundry services, within QCC operations.
These afore mentioned Standard Operating Procedures are strictly adhered to by our experienced staff and highlight: staffing & equipment, safety procedures, training, preventive maintenance, in addition to the collection & distribution workflow, segregation & marking, washing & drying of clothes.
QCC Laundry Division provides 24/7 quality service to our valuable clients on monthly and yearly contracts. Our dedicated, well-trained team has the knowledge and considerable experience to handle a wide range of textiles and fabrics efficiently, in particular, Uniforms, Workwear & Medical Scrubs, and all other types of Garments, Linens, etc
WE CUSTOMISE OUR SERVICE TO CLIENT’S BUSINESS NEEDS FOR DAILY, WEEKLY OR MONTHLY LAUNDERING…
In designing the Laundering process, QCC’s Laundry Division has adequately responded to client’s requirement for a high level of automation processing, with well-trained and skilled operators, highest quality of raw materials and latest-technology laundry equipment.
OUR PARTNERS
QCC has the ability to cater to a wide range of clients. From hotel cafeterias to labor accommodation facilities, QCC’s range of cost options make it an ideal partner to meet a client’s catering needs.
Corporate Catering
- Cape East Ltd.
- Qatar Navigation
- Black Cat Engineering
- Deutsche Babcock
- Descon Engineering Qatar
- MIDMAC Qatar
- Readymix Qatar
- Teyseer Security Services
- Qatar Building Co.
- Qatar Intl. Precast
- Engineering Maintenance Company (EMCO – Qatar) – Ibin Ajayan Labour City
Hospitality Catering & Labour Camps
- InterContinental Hotel, Doha
- Ezdan Hotel & Suites
- Qatar Real Estate Investment Co.
- United Facility Management Co.
- Mesaieed Labour Accommodation Facility
- RAS LAFFAN Industrial City – ALAQARIA Labour Accommodation (RLIC)
BOARD OF DIRECTORS
MANAGEMENT
Jawdat A Safa
Director of Operations
Syed A Ahmad
Executive Director / CFO
Chawki H Najjar
Director of Catering Services
Sharath Bhakthavatchalu
General Manager
Oussama Bu Ghannam
Senior Operations Manager
Ashin Rehim
Hygiene & Food Safety Officer
Uvais Mohammed
Business Development Manager
Rajesh Radhakrishnan
HR Manager
Suresh C Sankaran
Chief Accounts Officer
Rakhesh Raveendranath
Senior Accounts Officer
Adeel Durrani
Senior Billing & Payroll Officer
Mubeen Ilahi
Senior Cost Controller
MARKET LEADERSHIP & RELIABILITY
Embodying the virtue of Arabian hospitality, we treat our clients like family. True partners.
This reason, more than any other, is the secret of our success.
2.5 million
Number of people served per year
8 million
Number of meals produced per year
Reliable & Professional
Ensuring top customer satisfaction
Cost Effective
Meeting a wide range of customer needs
Safe
International caliber food safety and hygiene standards
| Year | Meals Served |
|---|---|
| 2017 | 8,298,000 |
| 2016 | 5,490,000 |
| 2015 | 6,065,000 |
| 2014 | 5,955,000 |
| 2013 | 3,990,000 |
| 2012 | 3,390,000 |
| 2011 | 3,348,000 |
| 2010 | 3,645,000 |
| 2009 | 3,170,000 |
| 2008 | 2,710,000 |
| 2007 | 2,400,000 |
| 2006 | 2,150,000 |
| 2005 | 2,300,000 |
| 2004 | 870,000 |
OPERATING PHILOSOPHY
A QCC customer’s experience is managed professionally from the point of sale to the delivery of service. By focusing on not just meeting the needs but augmenting our offering by anticipating future requirements, QCC’s experienced team can provide an innovative and cost-effective proposal.
FOCUSED ON QUALITY
QCC QUALITY PLEDGE
SAFETY & HYGIENE
We all know that forgetting about food safety is a surefire recipe for disaster.
Safeguarding food and enabling our workforce to maintain the highest international-level of food safety standards, QCC has comprehensively implemented the Hazard Analysis Critical Control Point (HACCP) program.
Alleviating risks to avoid unfortunate incidents, HACCP implements ‘best practice’ protocols as promoted by the Food Safety and Inspection Service of the U.S. Department of Agriculture, the U.S. Food and Drug Administration (FDA) as well as the U.S. Centers for Disease Control and Prevention (CDC).
QCC’s salient mechanisms include:
- Monitoring and controlling the temperatures of food during cooking, holding, serving, cooling, and reheating
- Training our food service specialists in proper hand washing techniques and guaranteeing the use of disposable gloves as well as not allowing sick employees to handle food
- Teaching employees on how to prevent cross-contamination and empowering them with the tools to do so
- Conducting intermittent food safety self-inspection for every QCC food production and handling unit
From the produce stage to the plate, QCC applies food safety management system in line with ISO 22000:2018 standard, thus ensuring our meal service is always safe for consumption.
Testimonials
Certifications
FEEDBACK & ESCALATION
In line with our culture of professional conduct at all times, QCC is extremely serious about complaints and escalation procedures. Striving to ensure that any time – day or night, weekday or weekend, all year long – customer expectation & satisfaction is met.
For Site Management, a customer’s main point of contact, efficiency in mitigating concerns is a top priority. Should this fail to meet expectations and the issue is unresolved, escalations to the Senior Operations Manager, General Manager and Director of Catering Services is not only recommended but wholeheartedly welcomed.
Regular communication is a mandated protocol in all situations. Committing to respond within 48 hours of receipt of an issue, QCC’s service delivery team takes a professional approach to solving your issues.
Only through constructive feedback and on-going checks are we able to keep providing service quality par excellence!
Oussama Bou Ghannam
Senior Operations Manager
M: +974 5519 4932
Sharath Bhakthavatchalu
General Manager
M: +974 7766 9796
Chawki Najjar
Director of Catering Services
M: +974 5584 7113
CONTACT US
Mailing Address: PO Box 23737 Doha – Qatar
Physical Address: Al Tadamon Complex – 1st Floor, D Ring Road, Doha, State of Qatar
Phone: +974 4469 7546 | +974 4469 7691 | +974 4469 7897 | Fax: +974 4469 7547